If you are new to USENET , we recommend Usenetservices.com
Q: The content doesn't seem to be the same on all the
servers, why?
A: This is because the servers are located in different geographical
areas with different feeds and peering arrangements at each. We have designed our system
this way for redundancy and speed.
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Q: When I go to download a group I do not get as many article
headers as my newsreader reports are available, why?
A: Most newsreaders determine how many articles are available in a
group by performing a calculating of the difference between the highest and lowest article
ID number. On DNews (the news server software we use) this calculation is seldom accurate.
We will continue to nag the makers of DNews until this error is corrected.
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Q: Some newsgroups seems to be expiring
very quickly, why?
A: The rate of article expiration will vary by
group and will depend on the amount and size of new articles coming in. This is especially
true for binaries groups. We do not set limits on retention time, the only limitation is
the amount of disk space available.
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Q: Do I have to use a newsreader to access your newsgroups?
A: No, with any
usa/eur server package, separate browser access is included.
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Q: How do I cancel my account?
A: Email one of the following: username, CCBILL account number, or email
address that you used when registering to support@usenetserviceprovider.com.
We will send you a
confirmation.
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Q: Do I have to have a credit
card to sign up?
A: No, you can also pay by online check from
our Signup page.
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Q: How will your charge appear on
my credit card statement?
A:
To
protect your privacy, any charges will discreetly appear as CCBill.com *TBM newsfeeds on
your credit card statement.
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Q: Why are there articles missing
in the binaries newsgroups?
A: This can happen for several reasons. The
most likely is that some of the articles (or parts of articles) were filtered out as spam
before they reached our servers. We do not filter any incoming articles on our binaries
servers, everything we receive from our upstream is posted. Many news servers limit the
maximum article size and if any articles are in excess of that size the server will cancel
it automatically and it will not propagate out. Also, all news servers have the right to
filter out anything that passes through their server. Keep in mind that usenet was
designed to carry only plain text, not large binary files. Processing binary articles
places twice as much strain on the server as plain text articles do. For these reasons no
guarantee regarding completeness of binary articles is expressed or implied by
usenetserviceprovider.com.
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Q: Some articles that I post from usenetserviceprovider.com do not seem to propagate to
other news servers, why?
A: Another news server may be canceling them . We can
take no further responsibility for articles not propagating once they have been sent to
our upstream servers. Another reason could be if you have a record of abuse on our servers
your posting access may have been disabled. Once your posting access has been disabled due
to posting abuse it will never be restored, so don't even ask. Nor will we issue refunds
for this reason.
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Q:
Is there a download limit?
A:
Yes, it depends on
which package you purchased. Check HERE
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Q: If I want to upgrade my
subscription or change the credit card I am using with directfeed.net, what do I need to
do?
A:Go to our Signup
and cancel your current account. Wait until your current subscription period expires and
you can no longer login, then sign up a new account with the new credit card information.
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Q: I am getting a "502
Authentication Error." What does this mean?
A: A "502 Authentication Error" means that you may have typed your
username and/or password incorrectly.
Another possible cause is inaccurate or outdated credit card information.
User names and passwords are case sensitive!
Q: What is the POP3 and/or SMTP address?
A: usenetserviceprovider.com does not provide E-Mail account
with the usenet services.
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Q:
Where
can I find more info on Usenet?
A: We recommend Usenetservices.com
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Q: I'm getting an AUTHENTICATION FAILED
message
A: First, check that you entered
the correct username and password. If you forgot your username and/or password,
email webmaster@usenetserviceprovider.com about your problem and we
shall resend your username and password to your registered email. Unfortunately, we
cannot send this info to a different email because there is no way for us to authenticate
your request.
If you are sure about your username and
password, then the error may be because your account exceeded the allowed number of
simultaneous logins. Also, some Usenet browsers do not disconnect cleanly, in which
case you may have to wait a few minutes before your account is cleared.
Q:
What are the daily limits for posting?
A: There are no limits for posting. Just do
NOT SPAM!
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Q:
What is the number of simultaneous connections that
are allowed?
A: The number of simultaneous
connections that are allowed is currently three (3) .
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Q: What happens if I cancel my account
immediately or anytime after subscribing?
A:Your account will expire at the end of its
current term and no further charges will apply unless you re-subscribe. For our cancel and
refund policy, please read our disclaimer before
subscribing.
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What is Usenet:
What
is Usenet?
What
is Usenet? A second opinion.
Answers
to Frequently Asked Questions about Usenet.
What
is Usenet?
What
is Usenet? A second opinion.
Answers
to Frequently Asked Questions about Usenet.
Usenet Software:
Newsreaders
Where and how should I post:
How
to find the right place to post.
A
primer on how to work with the Usenet community.
Hints on writing styles for
Usenet.
Rules for posting to Usenet.
Emily Postnews answers you
questions on Netiquette.
FAQ
on making and using a signature file.
Creating Newsgroups:
How to create a Usenet
newsgroup.
Usenet
Newsgroup Creation Companion
Emily Postnews answers
questions on how to create a new alt group.
Alt.Binaries.Pictures.Info:
General
etiquette
General
info
OS
specific info
Note: If you see others abusing this system please report it to webmaster@usenetserviceprovider.com right
away.
