If you are new to USENET
, we recommend
Usenetservices.com
Q:
The content doesn't seem
to be the same on all the
servers, why?
A:
This is because the servers are
located in different
geographical areas with
different feeds and peering
arrangements at each. We have
designed our system this way for
redundancy and speed.
Back to Top
Q:
When I go to download a
group I do not get as many
article headers as my newsreader
reports are available, why?
A:
Most newsreaders determine how
many articles are available in a
group by performing a
calculating of the difference
between the highest and lowest
article ID number. On DNews (the
news server software we use)
this calculation is seldom
accurate. We will continue to
nag the makers of DNews until
this error is corrected.
Back to Top
Q:
Some
newsgroups seems to be expiring
very quickly, why?
A:
The rate of
article expiration will vary by
group and will depend on the
amount and size of new articles
coming in. This is especially
true for binaries groups. We do
not set limits on retention
time, the only limitation is the
amount of disk space available.
Back to Top
Q:
Do I have to use a
newsreader to access your
newsgroups?
A:
Yes, you must have a newsreader
to access the servers. Download
one
here
Back to Top
Q:
How do I cancel my
account?
A:
Email one of the following:
username, CCBILL account number,
or email address that
you used when registering
to
support@usenetserviceprovider.com.
We will
send you a confirmation.
Back to Top
Q:
Do I have to have a
credit card to sign up?
A:
No, you can also pay by online
check from our
Signup page.
Back to Top
Q:
How will your charge
appear on my credit card
statement?
A:
To protect your
privacy, any charges will
discreetly appear as CCBill.com
*TBM newsfeeds on your credit
card statement.
Back to Top
Q:
Why are there articles
missing in the binaries
newsgroups?
A:
This can happen for several
reasons. The most likely is that
some of the articles (or parts
of articles) were filtered out
as spam before they reached our
servers. We do not filter any
incoming articles on our
binaries servers, everything we
receive from our upstream is
posted. Many news servers limit
the maximum article size and if
any articles are in excess of
that size the server will cancel
it automatically and it will not
propagate out. Also, all news
servers have the right to filter
out anything that passes through
their server. Keep in mind that
usenet was designed to carry
only plain text, not large
binary files. Processing binary
articles places twice as much
strain on the server as plain
text articles do. For these
reasons no guarantee regarding
completeness of binary articles
is expressed or implied by
usenetserviceprovider.com.
Back to Top
Q:
Some articles that I
post from
usenetserviceprovider.com
do not seem to propagate to
other news servers, why?
A:
Another news server may be
canceling them . We can take no
further responsibility for
articles not propagating once
they have been sent to our
upstream servers. Another reason
could be if you have a record of
abuse on our servers your
posting access may have been
disabled. Once your posting
access has been disabled due to
posting abuse it will never be
restored, so don't even ask. Nor
will we issue refunds for this
reason.
Back to Top
Q:
Is
there a download limit?
A:
Yes,
it depends on which package you
purchased. Check
HERE
Back to Top
Q:
If I want to upgrade my
subscription or change the
credit card I am using with
directfeed.net, what do I need
to do?
A:Go
to our
Signup and cancel your
current account. Wait until your
current subscription period
expires and you can no longer
login, then sign up a new account
with the new credit card
information.
Back to Top
Q:
I am getting a "502
Authentication Error." What does
this mean?
A:
A "502 Authentication Error"
means that you may have typed
your username and/or password
incorrectly.
Another possible cause is
inaccurate or outdated credit
card information.
User names and passwords are
case sensitive!
Q:
What is the POP3 and/or
SMTP address?
A:
usenetserviceprovider.com
does not provide E-Mail account
with the usenet services.
Back to Top
Q:
Where can I find more
info on Usenet?
A:
We recommend
Usenetservices.com
Back to Top
Q:
I'm getting
an AUTHENTICATION FAILED message
A:
First, check that you entered
the correct username and
password. If you forgot your
username and/or password, email
webmaster@usenetserviceprovider.com
about your
problem and we shall resend your
username and password to your
registered email.
Unfortunately, we cannot send
this info to a different email
because there is no way for us
to authenticate your request.
If you are
sure about your username and
password, then the error may be
because your account exceeded
the allowed number of
simultaneous logins. Also, some
Usenet browsers do not
disconnect cleanly, in which
case you may have to wait a few
minutes before your account is
cleared.
Q:
What are the
daily limits for posting?
A:
There
are no limits for posting. Just
do NOT SPAM!
Back to Top
Q:
What
is the number of simultaneous
connections that are allowed?
A:
The number of simultaneous
connections that are allowed is
currently three (3) .
Back to Top
Q:
What
happens if I cancel my account
immediately or anytime after
subscribing?
A:
Your
account will expire at the end
of its current term and no
further charges will apply
unless you re-subscribe. For our
cancel and refund policy, please
read our
disclaimer before
subscribing.
Back to Top
What is
Usenet:
What is Usenet?
What is Usenet? A second
opinion.
Answers to Frequently Asked
Questions about Usenet.
What is Usenet?
What is Usenet? A second
opinion.
Answers to Frequently Asked
Questions about Usenet.
Usenet
Software:
Newsreaders
Where and
how should I post:
How to find the right place to
post.
A primer on how to work with the
Usenet community.
Hints on writing styles for
Usenet.
Rules for posting to Usenet.
Emily Postnews answers you
questions on Netiquette.
FAQ on making and using a
signature file.
Creating
Newsgroups:
How to create a Usenet
newsgroup.
Usenet Newsgroup Creation
Companion
Emily Postnews answers questions
on how to create a new alt
group.
Alt.Binaries.Pictures.Info:
General etiquette
General info
OS specific info
Note: If you see
others abusing this system
please report it to
webmaster@usenetserviceprovider.com
right away.