Frequently Asked Questions

 

If you are new to USENET , we recommend Usenetservices.com

Q:  The content doesn't seem to be the same on all the servers, why?

A: This is because the servers are located in different geographical areas with different feeds and peering arrangements at each. We have designed our system this way for redundancy and speed.

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Q: When I go to download a group I do not get as many article headers as my newsreader reports are available, why?

A: Most newsreaders determine how many articles are available in a group by performing a calculating of the difference between the highest and lowest article ID number. On DNews (the news server software we use) this calculation is seldom accurate. We will continue to nag the makers of DNews until this error is corrected.

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Q: Some newsgroups seems to be expiring very quickly, why?

A: The rate of article expiration will vary by group and will depend on the amount and size of new articles coming in. This is especially true for binaries groups. We do not set limits on retention time, the only limitation is the amount of disk space available.

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Q: Do I have to use a newsreader to access your newsgroups?

A: Yes, you must have a newsreader to access the servers. Download one here

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Q:  How do I cancel my account?

A: Email one of the following: username, CCBILL account number, or email address that you used when registering to support@usenetserviceprovider.com.

We will send you a confirmation.

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Q:  Do I have to have a credit card to sign up?

A: No, you can also pay by online check from our Signup page.

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Q:  How will your charge appear on my credit card statement?

A:

To protect your privacy, any charges will discreetly appear as CCBill.com *TBM newsfeeds on your credit card statement.

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Q:  Why are there articles missing in the binaries newsgroups?

A: This can happen for several reasons. The most likely is that some of the articles (or parts of articles) were filtered out as spam before they reached our servers. We do not filter any incoming articles on our binaries servers, everything we receive from our upstream is posted. Many news servers limit the maximum article size and if any articles are in excess of that size the server will cancel it automatically and it will not propagate out. Also, all news servers have the right to filter out anything that passes through their server. Keep in mind that usenet was designed to carry only plain text, not large binary files. Processing binary articles places twice as much strain on the server as plain text articles do. For these reasons no guarantee regarding completeness of binary articles is expressed or implied by usenetserviceprovider.com.

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Q:  Some articles that I post from usenetserviceprovider.com do not seem to propagate to other news servers, why?

A: Another news server may be canceling them . We can take no further responsibility for articles not propagating once they have been sent to our upstream servers. Another reason could be if you have a record of abuse on our servers your posting access may have been disabled. Once your posting access has been disabled due to posting abuse it will never be restored, so don't even ask. Nor will we issue refunds for this reason.

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Q:  Is there a download limit?

A: Yes, it depends on which package you purchased. Check HERE

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Q:  If I want to upgrade my subscription or change the credit card I am using with directfeed.net, what do I need to do?

A:Go to our Signup and cancel your current account. Wait until your current subscription period expires and you can no longer login, then sign up a new account with the new credit card information.

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Q:   I am getting a "502 Authentication Error." What does this mean?

A: A "502 Authentication Error" means that you may have typed your username and/or password incorrectly.
Another possible cause is inaccurate or outdated credit card information.
User names and passwords are case sensitive!


Q: What is the POP3 and/or SMTP address?

A: usenetserviceprovider.com does not provide E-Mail account with the usenet services.

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Q:   Where can I find more info on Usenet?

A:  We recommend Usenetservices.com

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Q:  I'm getting an AUTHENTICATION FAILED message

A:  First, check that you entered the correct username and password.  If you forgot your username and/or password, email  webmaster@usenetserviceprovider.com about your problem and we shall resend your username and password to your registered email.   Unfortunately, we cannot send this info to a different email because there is no way for us to authenticate your request.

If you are sure about your username and password, then the error may be because your account exceeded the allowed number of simultaneous logins.  Also, some Usenet browsers do not disconnect cleanly, in which case you may have to wait a few minutes before your account is cleared.


Q:  What are the daily limits for posting?

A: There are no limits for posting. Just do NOT SPAM!

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Q: What is the number of simultaneous connections that are allowed?

A:  The number of simultaneous connections that are allowed is currently three (3) .

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Q: What happens if I cancel my account immediately or anytime after subscribing?

A:Your account will expire at the end of its current term and no further charges will apply unless you re-subscribe. For our cancel and refund policy, please read our disclaimer before subscribing.

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What is Usenet:

What is Usenet?
What is Usenet? A second opinion.
Answers to Frequently Asked Questions about Usenet.

What is Usenet?
What is Usenet? A second opinion.
Answers to Frequently Asked Questions about Usenet.

Usenet Software:

Newsreaders


Where and how should I post:

How to find the right place to post.
A primer on how to work with the Usenet community.
Hints on writing styles for Usenet.
Rules for posting to Usenet.
Emily Postnews answers you questions on Netiquette.
FAQ on making and using a signature file.


Creating Newsgroups:

How to create a Usenet newsgroup.
Usenet Newsgroup Creation Companion
Emily Postnews answers questions on how to create a new alt group.



Alt.Binaries.Pictures.Info:

General etiquette
General info
OS specific info


Note: If you see others abusing this system please report it to webmaster@usenetserviceprovider.com right away.

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